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Admin guide

This guide is for team admins — members of an organisation with the admin or owner role. It covers running your team: members and seats, usage and cost visibility, and billing.

:::note Roles

  • Owner — the account that created the organisation. Owns the subscription: the plan (and therefore the seat count) follows the owner's tier. An owner can do everything an admin can.
  • Admin — manages members and sees the organisation's dashboards and costs.

Everything in this guide applies to both. :::

What's covered

Quick answers

  • "I added someone but we're out of seats" — seats come from the owner's plan tier. Upgrading your own account doesn't add seats unless you're the owner; see Billing.
  • "Where do I see what translation is costing us?" — the usage dashboard breaks down token consumption across the team.
  • "A new member never got their invite email" — you can resend a pending invitation from team management.