Admin guide

This guide is for team admins, members of an organisation with the admin or owner role. It covers running your team: members and counted seats, usage and cost visibility, and billing.

Roles

• Owner: the account that created the organisation. Owns the subscription: the plan (and therefore the counted seat cap) follows the owner's tier. An owner can do everything an admin can.
• Admin: manages members and sees the organisation's dashboards and costs.

Everything in this guide applies to both.

What's covered

• Team management: inviting members, counted seats, roles, pending invites.
• Dashboards and costs: account dashboard, usage breakdowns, token consumption.
• Billing: plans, payment, invoices.

Quick answers

• "I added someone but we're out of seats": counted seats come from the owner's plan tier. Upgrading your own account doesn't add admin/PM seats unless you're the owner; see Billing.
• "Where do I see what translation is costing us?": the usage dashboard breaks down token consumption across the team.
• "A new member never got their invite email": you can resend a pending invitation from team management.