Billing and plans
Plan changes and payment details are managed by the organisation owner because the subscription is attached to their account. Admins can view plans and usage, but the owner completes upgrades.
How pricing works
Plans are priced on two simple metrics:
- Words imported per month: the volume of source content brought into the platform.
- Tokens: AI feature consumption (translation, LQA, research). Each plan includes a token allowance; beyond it, token top-ups are available on a sliding scale (cheaper per 1K tokens at larger bundles), and an overage rate applies.
Seats come with the plan tier. The counted seat cap applies to admin and PM seats; linguist, editor, and QA reviewer seats are unlimited on paid plans.
Plans
The Plans page contains the latest prices, allowances, seat limits, feature comparison, and token top-up options. Upgrading is self-service via card payment processed by Stripe.
View the latest plans and pricing.
Prices are correct at the time they are published and may change. Always use the live Plans page when comparing tiers or approving a purchase.
Managing the subscription
The Billing & Subscription page shows your current plan's words per month, counted seats included, and overage rate, and gives the owner:
- Update Payment Method: change card or payment details.
- View Invoices: download past invoices and receipts.
- Compare Plans: jump to the plans page to change tier.
What to upgrade for
The three resources that run out are counted seats, monthly word volume, and tokens. Check the usage dashboard before upgrading. A token top-up is often cheaper than a tier jump when words and seats are sufficient.